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Let Our Engineers Help You

Whether you need a quote, technical advice, or after-sales support — we respond within 24 hours

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Phone

15866202306
Mon–Sat, 8:00–18:00 (GMT+8)

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Email

[email protected]
We reply within 4 business hours

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WhatsApp

+86 15866202306
24/7 instant messaging

Send Us a Message

Our Information

📍 Address

China Drilling Rig Production Base
Shandong Industrial Zone
Shandong Province, China

🕐 Business Hours

Monday – Saturday: 8:00 AM – 6:00 PM (GMT+8)
Sunday: Closed (emergency support via WhatsApp)
Our engineers rotate 24/7 on-call for critical issues

🌐 Quick Contact

Phone: 15866202306
WhatsApp: +86 15866202306
Email: [email protected]
WeChat: zuanji_drilling

Need Urgent Technical Support?

Our engineering team is available 24/7 for remote technical assistance. WhatsApp or call us directly.

Frequently Asked Questions

Selection, documents, shipping and after-sales, in the order a purchase usually happens

What do you need from me to recommend a rig?

Five things: the hole diameter (mm) and planned depth (m); the formation — soil, sand, gravel, rock and roughly how hard; the power available on site (mains, diesel genset, or both); access and transport conditions — hillside, paddy field, city site, whether a crane is available; and whether you need casing, coring or another special technique. The more specific the input, the tighter the selection. If some conditions are still open, we send two or three options and explain the difference.

Crawler, truck-mounted or trailer — how do I choose?

A crawler spreads its weight over a low ground pressure, which suits soft ground such as farmland and river flats and sites that move often. A truck-mounted rig travels well, which suits city work, roadside jobs and crews relocating between wells. A trailer rig is simpler and cheaper, which suits shallow holes worked from a fixed radius. We build all three; ground conditions, travel distance and hole depth decide which one fits.

Can the machine be customized for our site?

Adjustable items include mast height, feed stroke and rotary speed, carrier type, hydraulic configuration, power source (diesel, electric or dual) and the compressor package. The scope and lead time are written into the contract.

What documentation comes with the machine?

The operating manual, a wear-parts list and a spare-parts catalogue. Export documents — packing list, invoice, certificate of origin — are prepared as the contract requires.

How are shipping and customs handled?

Quotations are issued FOB, CIF or DAP, and the Incoterm is fixed in the contract. A complete rig ships in a 40HQ or on a flat rack; loose parts are packed against the weight-and-measurement list. Customs clearance at destination is normally handled by the buyer or their forwarder; we supply the export documents they need.

How do I get technical support after delivery?

Routine problems are diagnosed remotely over a WhatsApp video call. Where an on-site visit is needed, it is arranged in the way the contract sets out. Spare parts are ordered against the parts catalogue.

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